Carter balanced extensive Air Force experience with an equally extraordinary U.S. Postal Service career holding many key leadership/management positions, including postmaster and related positions as installation head.  Top rated leader for the design, development, and instruction of national HQ USPS training programs, Carter managed the development and implementation of national customer interface policies and procedures to support retail, marketing, operations, and sales plans for diverse markets.  This is an extremely viable and visible position for the Postal Service that factored as a critical role to shape policy affecting marketing, stamp services, advertising and promotion, retail and operations.

 

"I believe one of my most important talents is the ability to make things relevant to others. I pride myself in de-mystifying data for general use.  From the perspective both as an Air Force Security Forces commander and U.S. Postal Service leader in operations and human development, I honed my skills to better understand “what makes people tick” with the purpose to enable their best efforts and aspirations" stated Carter.